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Gulf Coast Endoscopy and Surgery Center’s management and staff care about the treatment their patients receive.  If at any time we fail to meet your expectations, please feel free to ask for the administrator or supervisor on duty.



Terri Lopez, CASC

941.484.5000, ext 1009


We are required under the provisions of Florida Patient’s Bill of Rights and Responsibilities to inform those patients who inquire regarding filing of complaints with the State of Florida the following information:

Complaint Against Health Care Professional or Facility


Florida Department of Health

Consumer Services Unit

4052 Bald Cypress Way, Bin C-75

Tallahassee, FL  32399-3275



Consumer Assistance Notice


Agency for Health Care Administration

2727 Mahan Dr

Tallahassee, FL  32308



The Department of Insurance State of Florida Abuse Registry

200 East Gaines St. 1-800-96-ABUSE

Tallahassee, FL  32399



Office of the Medicare Beneficiary Ombudsman:


The Gulf Coast Endoscopy Center’s Patient Grievance Policy can be found in our patient packet, on our website or by calling the Center.


If you need the address and toll-free telephone number of the grievance department of any of our contracted HMOs, please ask one of our business office employees.


Quality measures and statistics that are disseminated by the State of Florida Agency for Healthcare Administration pursuant to s.408.05 F.S. are available at

Filling Out a Medical Form


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